In this article
What products do
Products are the physical items, parts, and materials your business sells or uses. In nbound they connect across your entire workflow:
Invoices
Add products as line items. Pricing, tax, and totals are calculated automatically.
Services
Link products to a service so they are included automatically when the service is booked.
Stock orders
Receive inventory from a supplier and have quantities updated with a full audit trail.
Stocktakes
Count your products on hand and reconcile any discrepancies against your recorded quantities.
Suppliers
Assign a supplier to track where each product is sourced from and streamline reordering.
Products also sync to Stripe automatically so payment processing just works when a product appears on a paid invoice.
Equipment works the same way — both products and equipment connect to all the same areas of your inventory, giving you a unified view of everything your business tracks.
Adding a product
Go to Inventory → Products.
Click Add product in the top-right corner.
Fill in the product name (required) and any other fields that apply. At a minimum, set a retail price if you plan to sell it on invoices.
Upload a photo using the photo card on the right side of the sheet.
Click Save Product. The product is now available across invoices, services, and stock orders.
Field reference
The name shown on invoices, appointment summaries, and the products list.
Optional internal or client-facing description.
Groups products for filtering. Type a new name to create one inline.
The price charged to clients. Shown on invoices.
Your cost price. Used to calculate markup and inventory value.
Applied automatically when this product appears on a taxed invoice.
Your internal reference code. Supports multiple SKUs per product.
The manufacturer barcode (UPC, EAN, GTIN, or custom).
The vendor you source this product from. Must be added to your Suppliers list first.
Current units in stock. nbound uses this to calculate stock status.
The threshold that triggers a Low Stock badge when your quantity reaches it.
Pre-fills the quantity field when you create a stock order for this product.
Toggle on/off stock tracking. Turn off for samples or display items.
Upload one or more images. The first photo becomes the primary shown on product cards.
Whether the product is subject to tax when added to invoices.
Editing a product
Open any product from the products list to go to its profile page, then click Edit product in the top-right corner. The edit sheet matches the add sheet — the same fields, the same two-column layout.
The Save Product button stays muted until you change something. Once you make a change it turns purple, indicating there are unsaved edits.
Pricing and markup
There are three price fields on every product:
Retail price
What you charge clients. This is the price that appears on invoices.
Supply price
What you pay to acquire the product. Used to calculate markup and inventory value.
Tax rate
Percentage applied on top of retail price when added to a taxed invoice.
Product photos
Upload photos using the photo card on the right side of the add or edit sheet. Drag and drop or click to select. You can upload multiple photos — the first one uploaded becomes the primary and is shown on product cards and invoices.
To change the primary, hover over a photo in the edit sheet and click Set as primary. To remove a photo, hover and click the remove icon.
Suppliers
Suppliers are used to organize and filter your catalog. They are not required.
Suppliers
The vendor you source the product from. Suppliers must be added to your Suppliers list before you can assign them. Once assigned, you can filter the products list by supplier and create stock orders faster. Products without a supplier show a "No supplier" badge on the product profile.
SKUs & barcodes
Two separate identifier fields live in the Inventory card:
SKU
- • Defined by your business
- • Internal reference only
- • Multiple SKUs supported per product
- • Any format (numbers, letters, or mixed)
Barcode
- • Set by the manufacturer
- • Universal (UPC, EAN, GTIN)
- • Used for scanning workflows
- • Strictly numeric in standard formats
The primary SKU appears as a badge on the product profile. To add a second SKU, click Add another SKU code in the Inventory section of the edit sheet.
Next: Stock & inventory
Now that your catalog is set up, learn how to track stock levels, set low-stock thresholds, and keep your quantities accurate.
Ready to manage stock?
Learn how stock quantities, low-stock alerts, and reorder levels work in nbound.
View guide: Stock & inventory