Team & Field Crews

Team

Roles, locations, skills, and shifts. Who can see what, and who can be sent where.

Team

HOW IT WORKS.

01Invite

Role and locations.

What they can see, and whether they can perform services at all.

02. Qualify

Skills to work.

Job titles map expertise to service categories so the right person gets the right job.

03. Schedule

Shifts drive it all.

Who is bookable, who Perseus can offer, and who gets the dispatch alerts.

04. Enforce

Real boundaries.

Access is checked on pages, queries, and Perseus answers. Not just hidden on screen.

Team

Who is this person, and what are they allowed to see?

Access

  • Owners see everything.
  • Managers and dispatchers work their locations.
  • Techs see their own jobs.
  • Wallet access is separate, and granted by the owner.
  • Enforced everywhere. Pages, queries, and Perseus answers, not just hidden on screen.

Skills

  • Service capability is set at invite and enforced after.
  • Job titles map expertise to service categories.
  • Dispatchers can never be assigned to a job as the tech.

Shifts

  • Shifts decide who's bookable, who Perseus can offer, and who gets dispatch alerts.
  • Approved time off is respected everywhere.
  • Publish on your rhythm. Techs get notified when their week goes live.
Team | Resources Library | NBOUND