Field basics
Fields are the individual inputs inside each section. Every field has three properties you can configure:
Question — The label shown above the input. Write it as a clear question or short instruction.
Type — The kind of input — Short answer, Yes or No, Drop-down, etc. You can change this at any time using the type dropdown on the field.
Required — Toggle this on to make the field mandatory. Required fields show a red asterisk (*) to the person filling the form.
To change a field type, click the type dropdown on any field (it defaults to Short answer) and select a different type. Your question text is preserved.
All 8 field types
Short answer
A single-line text input for brief, specific responses.
Pro tip: Best for data that fits on one line. Don't use this for notes — use Long answer instead.
Preview
Is there an easily accessible exterior or interior cleanout? *
Long answer
A multi-line text area for detailed notes and open-ended responses.
Pro tip: Give technicians room to describe what they found or what was done. There's no character limit.
Preview
Describe the issue in detail *
Single answer
Radio buttons that let the respondent pick exactly one option from a list you define.
Pro tip: Use this when only one answer can be correct. You define the options — add as many as you need.
Preview
What type of property is this? *
Multiple choice
Checkboxes that let the respondent select one or more options simultaneously.
Pro tip: Use this when more than one answer can apply — 'select all that apply' situations.
Preview
Which drain is experiencing the issue? *
Drop-down
A compact select menu for choosing one option from a potentially long list.
Pro tip: Prefer this over Single answer when you have more than 5–6 options — it saves vertical space.
Preview
What are the primary symptoms? *
Yes or No
A large binary toggle — the fastest way to capture a pass/fail or complete/incomplete status.
Pro tip: Ideal for checklist-style questions where the answer is always Yes or No.
Preview
Have any chemical drain cleaners been poured down the drain in the last 24 hours? *
Single checkbox
A standalone checkbox used for individual confirmations or agreements.
Pro tip: Perfect for legal disclaimers or a single point of confirmation — not for multi-option lists.
Preview
Description text
Non-input text displayed inline in the form. Use it for instructions, sub-headings, or warnings.
Pro tip: This field has no input — it only shows text. Use it to guide the respondent through complex sections.
Preview
Critical Warning Note: If "Yes," technicians must be alerted to wear heavy-duty chemical PPE to prevent skin/eye burns from trapped chemicals when opening the line.
Special fields in preset sections
The Client details and Technician details sections use preset fields with enhanced inputs that go beyond standard text boxes.
Mobile number
Client detailsA phone input with a country code selector (+1 by default) alongside the number field — no free-typing the format.
Address
Client details & Technician detailsAn address autocomplete field — start typing and select from real address suggestions. In Technician details this captures the job-site address.
Date
Client details & Technician detailsA calendar date picker — no manual text entry. In Technician details this records the date the job was completed.
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